Delayed, cancelled or overbooked? Under EU law you may be owed €250, €400 or €600 per passenger. Answer three quick questions and see exactly where you stand — before you hand the airline the benefit of the doubt.
Not legal adviceThe rules here — distance bands (€250 / €400 / €600), the 3-hour arrival-delay threshold, the 14-day cancellation notice rule and the extraordinary-circumstances test — are the real terms of Regulation (EC) No 261/2004 and CJEU case law (Sturgeon, Nelson), via EUR-Lex. Airports and distances are real, from OurAirports. The eligibility verdict is an illustrative assessment of your answers, not a legal determination — the airline or your national enforcement body has the final say. Claim-service links open the provider's site in a new tab; they are plain external links, not affiliate links.
First, the flight
This tells us whether EC261 applies to you, and which distance band your compensation falls into.
Pick departure, arrival and airline to see the distance and whether EC261 covers your flight.
What went wrong?
Pick the disruption, then answer the follow-up question that appears.
Could the airline have prevented it?
Airlines don't pay compensation for extraordinary circumstances they couldn't avoid. Weather, air-traffic-control strikes and bird strikes count. Technical faults and staff strikes don't.
Your result
This tool applies Regulation (EC) No 261/2004 as written and is a guide, not legal advice. Compensation is per passenger and in addition to a refund or re-routing; care (meals, accommodation) may be owed even when no cash compensation is due. If your flight involves the United Kingdom, a near-identical regime (UK261) may apply instead. Amounts may be halved if the airline re-routed you and you arrived only slightly later than scheduled. The final call belongs to the airline and your national enforcement body.